Vale

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Telesales Officer

About Vale

Vale Finance Limited is a licensed Finance House regulated by the Central Bank of Nigeria and a member of the Finance House Association of Nigeria. We believe financial systems can work better for more people and businesses.

Since commencing operations in January 2022, we have grown our balance sheet to over ₦10 billion and are on an ambitious growth journey to expand to ₦100 billion within the next five years.

At Vale, we are redefining the future of financing for SMEs and mass affluent customers through innovation, technology, and customer-centric financial solutions.

About the Role

We are looking for energetic and persuasive Telesales Officers to drive customer acquisition, promote financial products, and support business growth through outbound and inbound sales activities.

Key Responsibilities

  • Conduct outbound calls to prospective and existing customers.
  • Promote company products and services to customers.
  • Generate leads and convert prospects into customers.
  • Maintain accurate customer records and follow-up activities.
  • Achieve assigned sales and customer engagement targets.
  • Handle customer inquiries and escalate issues where necessary.

Requirements

  • A National Diploma in any relevant discipline.
  • Minimum of 1 - 3 years' experience in telesales, customer service, or sales.
  • Excellent communication and persuasion skills.
  • Strong customer engagement abilities.
  • Ability to work in a target-driven environment.
  • Good knowledge of Microsoft Office tools.

What We are Offering for this Role

  • Competitive salary and incentives
  • Career development opportunities
  • Health insurance and staff benefits
  • Supportive work environment

Application Deadline: 30 June 2026

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